Gas Network Incident Website

This website will be updated to communicate important information if a large-scale gas network emergency happens in the UK.

This website is managed by gas network membership body Future Energy Networks (FEN). For more information, see the Q&A section.

Smell gas or suspect a leak? Call 0800 111 999*

(24 hours a day – free to call).

To report a gas or carbon monoxide emergency, or if a pipeline is struck (even if no gas leak has occurred) call the National Gas Emergency Service immediately on 0800 111 999 or via textphone (minicom) on 0800 371 787.

If you’re a British Sign Language (BSL) user, you can use SignLive to contact the National Gas Emergency Service free of charge.

*All calls are recorded and may be monitored